Frequently Asked Questions

General Leasing Questions

How are the roommates matched?
If you don't have anyone to live with, our roommate matching service helps find the right roommates for you. We compare your roommate matching card with other future residents to help find the best compatible fit. 
How are the rooms assigned?
We place incoming residents in order in which they apply, sign and complete their application. We also consider requested roommates, specific requests and availability. If you have  a large group that wants to live together or if you have a special or specific request, we suggest that you apply, sign and complete right away. The sooner you apply and complete your application, the better the chance of getting what you requested. 
How can I pay my bill?
Great News! University Village Towers added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website, click the "Resident's Only" link and "Pay Rent." This will take you to our resident rent pay portal.
How close to campus are you?
University Village Towers is approximately 1/2 a mile from the University of California, Riverside campus.
If I'm over 21, do I still need a guarantor?
You can choose to obtain a guarantor or pay a security deposit. Greystar Management will accept a security deposit of one and a half (1.5) installment in lieu of approved guarantor. 
Is parking available?
Yes, assigned parking is available and included in your monthly installment.
What do I need to hook my computer up to the Internet?
We have WiFi! If you wish to bring an Ethernet cable, you can do so as well.
What size are the beds?
University Village Towers provides full and twin size platform beds.
What types of apartments/rooms are available?
1 bedroom/ 1 bathroom (Single person occupancy) 2 bedrooms/ 2 bathrooms (Single person occupancy) 2 bedrooms/ 2.5 bathrooms Townhomes (Single and double person occupancy) 3 bedrooms/ 3 bathrooms (Single person occupancy) 4 bedrooms/ 3 bathrooms (Single person occupancy) 4 bedrooms/ 4 bathrooms (Single and double person occupancy)
What types of leases are available?
UV Towers offers 10 or 12 installment leases. A monthly premium is added to the 10 installment lease. Please contact the leasing office for short term premium amounts.
What utilities are included in my monthly installment?
All utilities are included (water, trash, sewer, gas, electricity - there is no a cap on any of your utilities!), as well as Internet and cable TV.
When can I move in?
The move in date for fall is Sunday, September 15th, 2019.

Renewal Questions

Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
How do I renew?

We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3!" Just following these steps:

1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.

It's that easy!

What is a "renewal?"

Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!

I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
When do I start paying the new rent amount?
On the first day of your new lease.
If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!

Community Info

How Can We Help??

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

University Village Towers Riverside
Riverside, California Apartments

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

3500 Iowa Avenue
Riverside, CA 92507
    951-276-2929
Mon-Fri: 9am - 8pm
Sat: 10am - 5pm
Sun: 12pm - 5pm

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